Privacy Policy

At My-Take, LLC (“My-Take” or “We,” “Us,” “Our”), we are committed to respecting your privacy and will only use your personal information for market research purposes. This Privacy Policy (the “Policy”) explains how My-Take treats your Personal Information (as defined below) obtained through your use of the My-Take corporate website, www.my-take.com (the “Site”), our mobile application (“My-Take Missions”), and online market research communities hosted and conducted by My-Take (a “Community” or “Communities”) on behalf of our clients (“Clients”) (collectively, the “Services”). If you are a California resident, please see our California Privacy Notice.
Please review the following to understand how we process and safeguard your Personal Information. By using any of our Services, whether by visiting the Site or otherwise, and/or by voluntarily providing Personal Information to us, you acknowledge that you have read and understand the practices contained in this Policy. This Policy may be revised from time to time, so please ensure that you check this Policy periodically to remain fully informed.

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What Personal Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”). In addition, we may collect data that is not identifiable to you or otherwise associated with you, such as aggregated data, and is not Personal Information. To the extent this data is stored or associated with Personal Information, it will be treated as Personal Information; otherwise, the data is not subject to this Policy.

When you register as a Community member (a “Member”), we ask for information such as your name, email address, date of birth, gender, zip code, personal interests and a password. Your password will be maintained on our system in an encrypted form and you will be able to create a unique username that will identify you during login and when you are interacting in a Community. Please note that My-Take owns your username, grants you a license to use it while you are a Member, and reserves all rights to your username once you either cease to be a Member or following an extended period of inactivity, including but not limited to the right to revoke, reuse, resell or license your username.

Posting on a My-Take Community

Use care when posting Personal Information or your personal content in a Community. You should be aware that, when you post information in a Community, the information that you post - including but not limited to the content of the post, header information, username and email address associated with the posting - may be read, copied, used and re-distributed by people you do not know.

How We Collect Your Personal Information

Directly from you We collect personal information when you provide it to us when registering for a Community or visiting our Site, when interacting with community activities or through interactions with an employee regarding support.
Indirectly from you We may collect Personal Information including, but not limited to geolocation (when using mobile applications), IP address, cookies and device ID through logging and analytics tools, cookies, pixel tags, and as a result of your use of and access to the Services.
Obtained from government entities We may obtain Personal Information from public records maintained by various government entities.

My-Take may set and access "cookies" on your computer to gather information about you. A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website. We use cookies to improve the quality of our Service and to better understand how people interact with us. We do this by storing user preferences in cookies and by tracking user trends and patterns of how you use our Service. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent, but this may impact the quality of our Service.

We may use the following types of cookies within the Services:

Session Cookies

Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you while you are logged into the Website. This allows us to process your online transactions and requests, and to verify your identity, after you have logged in, as you move through the Site.

Persistent Cookies

Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We may use persistent cookies to track aggregate and statistical information about user activity, which may be combined with other user information.

Third Party Cookies

We also may engage third parties, including, without limitation, Google Analytics, to track and analyze non-personally identifiable Website data. We use the data collected by such third parties to help us administer and improve the quality of the Services and to analyze usage. We do not have access to or control over these third party cookies, nor does this Policy cover such third parties’ use of data.

Use of Personal Information

We may use your Personal Information we collect for one or more of the following business purposes:

  • To provide you with information, products or services that you request from us.
  • To contact you via email or text message with alerts and other notices concerning the Services or Community activities that may be of interest to you.
  • For market research conducted on behalf of a My-Take Client.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
  • To improve the Site and present its contents to you.
  • For testing, research, analysis and product development.
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
  • As necessary or appropriate to protect the rights, property or safety of us, our Clients or others.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

We will not use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you with notice and obtaining your consent.

Personal Information Sharing and Disclosure

We share Personal Information with the following categories of parties:

  1. Our service providers.
  2. Our business collaborators (Clients or other third parties) who work with My-Take and who have entered into confidentiality agreements with us.
  3. Government agencies or regulations when permitted or required to do so by law; in response to a request from a law enforcement agency or authority or any regulatory authority; and/or to protect the integrity of the Services or our interests, rights, property, or safety, and/or that of our users and others.

In addition, we may, in the future, sell or otherwise transfer some or all of our business, operations or assets to a third party, whether by merger, acquisition or otherwise. Personal Information we obtain from or about you via the Services may be disclosed to any potential or actual third-party acquirers and may be among those assets transferred.

Information About Children

The Services are not intended for use by children under the age of 18, and we do not knowingly collect information from children under the age of 18. In the event that we learn that we have collected Personal Information on the Service from a child under age 18, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 18 please contact us at privacy@my-take.com.

How We Protect Your Information

We use reasonable and appropriate technological and physical safeguards to protect Personal Information you provide to us from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. Those safeguards include: (i) encryption of Personal Information where we deem appropriate; (ii) taking steps to ensure Personal Information is backed up and remains available in the event of a security incident; and (iii) periodic testing, assessment, and evaluation of the effectiveness of our safeguards.

However, no method of safeguarding information is completely secure. While we use measures designed to protect Personal Information, we cannot guarantee that our safeguards will be effective or sufficient. In addition, you should be aware that Internet data transmission is not always secure, and we cannot warrant that information you transmit utilizing the Services is or will be secure.

Use of the My-Take Missions Mobile Application

In some Communities, Members may have the option to participate in Community activities on their mobile device through My-Take’s mobile application, My-Take Missions. Use of My-Take Missions is voluntary and optional. Members who choose to use My-Take Missions must provide their Community login and password to access and complete mobile Community activities. My-Take Missions may request your permission to collect location data and/or may request access to multimedia stored on your mobile device (i.e. photos or videos). Location data is not required for participation in Community activities; if you do not wish for your location data to be submitted, please respond accordingly when prompted on your mobile device. Multimedia will only be collected from your device if you affirmatively select it for submission through the application (i.e. you chose an image or video to submit for a Community activity). You can change your permissions with respect to location data and multimedia sharing through the settings feature on your mobile device. Please refer to your device manufacturer or operating system instructions for instructions on how to do this. Any information and content collected through My-Take Missions will be used consistent with this Policy and the specific terms applicable to your Community.

Use of My-Take Missions may not be available in all Communities, at the Client’s discretion.

Your Rights Regarding Personal Information

You have certain rights regarding the collection and processing of Personal Information. You may exercise these rights, to the extent they apply to you, by contacting us at the information provided at the end of this Policy, or by following instructions provided in this Policy or in communications sent to you. If you are a California resident, please see our California Privacy Notice.

Accessing, Modifying, Rectifying, and Correcting Personal Information

We strive to maintain the accuracy of any Personal Information collected from you, and will try to respond promptly to update our records when you tell us the information in our records is not correct. However, we must rely upon you to ensure that the information you provide to us is complete, accurate, and up-to-date, and to inform us of any changes. Please review all of your information carefully before submitting it to us, and notify us as soon as possible of any updates or corrections. You may also change certain personal or profile information at any time. The fastest way to change your information is to log-in to your account and simply click on "My Profile".

Depending on the laws that apply to you, you may obtain from us certain Personal Information in our records. If you wish to access, review, change, or delete your Personal Information, cancel your account, or request that we no longer use your information to provide you Services, you may contact us at privacy@my-take.com. We reserve the right to deny access as permitted or required by applicable law.

Your Nevada Privacy Rights

Nevada law permits our users who are Nevada consumers to request that their Personal Information not be sold (as defined under applicable Nevada law), even if their Personal Information is not currently being sold. Requests may be sent to privacy@my-take.com and are free of charge.

Your Canadian Privacy Rights

Residents of Canada are permitted to request and obtain from us information respecting the existence, use, and disclosure of their Personal Information as well as access to that information (subject to certain exceptions pursuant to applicable laws). Without limiting the above, residents of Canada will, upon request:

  • Be informed of whether we hold Personal Information about you;
  • Be provided with an account of third parties to which we have disclosed your Personal Information;
  • Be able to challenge the accuracy and completeness of your Personal Information and have it amended as appropriate; and
  • Be provided with information about our policies and practices with respect to the management of Personal Information, including: the name or title, and address, of the person who is accountable for our privacy policies and practices; the means of gaining access to Personal Information; a description of the type of Personal Information held by us, including a general account of its use; a copy of any brochures or other information that explain our policies, standards, or codes; and what Personal Information is made available to related organizations.

If you wish to exercise any of these rights, please contact us at privacy@my-take.com. Please note that we may ask you to verify your identity before responding to such requests.

Your European Union and United Kingdom Privacy Rights

The Legal Basis for Processing Personal Information

When we collect information about you through our Site, the legal basis on which we process your Personal Information is our legitimate interests, namely, to provide you with information and marketing our technology and services.

When we collect information about you through our Communities, the legal basis on which we process your Personal Information is the performance of our contract with you to participate in our Communities. If we collect any information about you through our Communities and process it in a way that is not necessary for our performance of our contract with you, the legal basis on which we will process your Personal Information will be your consent.

Transfer of Data

Your Personal Information will be processed in, transferred to, and maintained on, computers located in the United States, Canada, the European Union, the United Kingdom, Australia, and New Zealand. We also may subcontract the processing of your data to, or otherwise share your data with, other third parties in these jurisdictions. If you are using the Services from outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States, which may have different data protection rules than in your country, and Personal Information may become accessible as permitted by law in the United States, including to law enforcement and/or national security authorities in the United States. By your use of the Services you acknowledge that we will transfer your data to, and store your Personal Information in, the United States. For transfers of data into and out of the European Economic Area, pursuant to Article 46 of the General Data Protection Regulation, we use data transfer agreements subject to EU-approved standard contractual clauses.

Retention of Data

We will retain your Personal Information for as long as your account is active or as needed to provide you Services, but no longer than one (1) year after your last visit to our Site. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Rights for European Union and United Kingdom Residents

In addition to the above-listed rights, European Union and United Kingdom privacy law provides individuals with enhanced rights in respect of their Personal Information. These rights may include, depending on the circumstances surrounding the processing of Personal Information:

  • The right to object. You have the right to object to decisions based on profiling or automated decision-making that produce legal or similarly significant effects on you.
  • The right of restriction. You have the right to request that we restrict the processing of your Personal Information carried out pursuant to (i) a legitimate interest (including, but not limited to, processing for direct marketing purposes) or (ii) performance of a task in the public interest.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to erasure. In certain circumstances, the right to erasure and/or the right to be forgotten, which means that you can request deletion or removal of certain Personal Information we process about you.

If you wish to exercise any of these rights, or raise a complaint on how we have handled your Personal Information, please contact us at privacy@my-take.com. Please note that we may ask you to verify your identity before responding to such requests.

If you are not satisfied with our response, or believe we are processing your Personal Information in violation of the law, EU residents have the right to make a complaint to the relevant supervisory authority. A list of Supervisory Authorities is available here: https://edpb.europa.eu/about-edpb/board/members_en. UK residents may make a complaint to the Information Commissioner’s Office at ico.org.uk.

We have also appointed an EU Representative, Prighter Group, with its local partners as our privacy representative and your point of contact. They may be reached at the following website: https://prighter.com/q/19338165986.

Third Party Websites and Services

As a convenience, we may reference or provide links to third-party websites and services, including those of our Clients and third parties with which we do business. When you access these third-party services, you leave our Services, and we are not responsible for, and do not control, the content, security, or privacy practices employed by any third-party websites and services. You access these third-party services at your own risk. This Policy does not apply to any third-party services; please refer to the privacy notices or policies for such third-party services for information about how they collect, use, and process Personal Information.

Communications Opt-Out

You may opt out of receiving marketing or other communications from us at any time through a given communications channel (such as email) by following the opt-out link or other unsubscribe instructions provided in any email message received, by adjusting the communication preferences in your profile, or by contacting us as provided at the end of this Policy. If you wish to opt out by sending us an email to the address provided below, please include “Opt-Out” in the email’s subject line and include your name and the email address you used to sign up for communications in the body of the email. Note that if you do business with us in the future, you may not, subject to applicable law, opt out of certain automated notifications, such as order or subscription confirmations, based on business transactions (e.g., e-commerce).

Changes to Our Privacy Policy

This Policy replaces all previous disclosures we may have provided to you about our information practices with respect to the Services. We reserve the right to amend this Policy at our discretion and at any time. When we make changes to this Policy, we will give you notice of such changes by posting the revised policy on this Site, in links in the Communities and where appropriate, by other means. Your continued use of the Services following our posting of any revised Policy will constitute your acknowledgement of the amended Policy. This Policy was last updated on December 14, 2021.

Applicability of this Privacy Policy

This Policy is subject to any Terms of Service that govern your participation in a Community and your use of the Services. This Policy applies regardless of the means used to access or provide information through the Services.

This Policy does not apply to information from or about you collected by any third-party services, applications, or advertisements associated with, or websites linked from, the Services. The collection or receipt of your information by such third parties is subject to their own privacy policies, statements, and practices, and under no circumstances are we responsible or liable for any third party’s compliance therewith.

Contact Information and Assistance

If you have any questions or comments about this Policy, the ways in which we collect and use your Personal Information, or your choices and rights regarding such use, please email us at privacy@my-take.com our by mail using the address below:

My-Take
Attn: Privacy Officer
2000 West Park Drive, Suite 240
Westborough, MA 01581