Polls are an easy way to gain immediate feedback from your customers. Quick Polls provide one question feedback, while Battle Polls are a more interactive experience where members can decide between two options that are “battling” to win the most votes.
Journal activities utilize a private Discussion, Topic, or Survey to capture member feedback over a period of time. Journals allow members to respond…
Home Activities, or Home Use Tests (HUTs), are made up of a select number of respondents who test a current or potential product. Activities, most often Surveys, are scheduled throughout the HUT in order to examine how the product is being used, what is liked or disliked, and if the overall perception of the product changes based on the length of use.
In a Collage activity, we provide a series of images and a canvas, and members drag and drop the images to illustrate their feelings toward each item. Collages allow researchers to gain a deeper understanding of the consumer’s thought process and let us see how different images affect perception of an idea.
Evaluate customer online behavior and opinion through a powerful new insight community activity. Available on desktop and mobile.
Advanced Features: Screen Recording, Video Clip Editor, Task Guide, Transcription
Uses: Websites, Purchase Journey, Mock Shop, A/B Testing, UX Design
Mobile-first, chat-based survey option designed to make the survey experience simpler and more appealing, especially for specific market segments and study applications.
With AI abilities to adapt and launch dynamic questions based on individual member responses and set objectives, researchers can delve deeper into specific topics, uncovering trends and patterns. In addition, features such AI Response Feedback and AI Auto Moderation can be great tools for enhancing member engagement and experience by automating follow-ups, leading to higher quality responses.