Insight Community Applications

The My-Take platform supports a wide range of business and research objectives.
customer journey mapping

Customer Journey Mapping

Businesses can get a clear understanding of the customer purchase path through insight community research. Learn how customers interact with brands and products in real time.

Have your customers record and narrate their journeys to capture light and pain points.

Use Missions to document planning and in-store shopping phases. In addition Experiences can be used to document members' online shopping experience.

Online Video Focus Groups

Running virtual focus groups in your community can offer a more efficient and cost-effective means to gather feedback.

Virtual focus groups can be used to ask members multiple questions and probe them to provide rich, qualitative responses in real-time with Video Chats.

online video focus groups and idis
online video focus groups and idis

Online Video Focus Groups

Running virtual focus groups in your community can offer a more efficient and cost-effective means to gather feedback.

Virtual focus groups can be used to ask members multiple questions and probe them to provide rich, qualitative responses in real-time with Video Chats.

in home use testing or ihuts

In Home Use Testing (IHUT)

Product launch cycles are getting shorter and shorter, so it's more important than ever to test your products with customers before releasing them.

Send your customers new products in advance to test and provide feedback. Early feedback will help you validate your designs, understand what your customers really need, and make changes along the way.

Persona Research

Create personas and their profiles through community research. This research method is very useful for product design, business strategy, marketing campaigns, and branding.

Personas are useful for research and product development teams because they identify the needs of users and help create more engaging product designs.

Personas can be used throughout the design process, from creating prototypes to testing and evaluation.

persona research
persona research

Persona Research

Create personas and their profiles through community research. This research method is very useful for product design, business strategy, marketing campaigns, and branding.

Personas are useful for research and product development teams because they identify the needs of users and help create more engaging product designs.

Personas can be used throughout the design process, from creating prototypes to testing and evaluation.

advertising and marketing evaluation

Advertising & Marketing Evaluation

Test your ads and marketing materials with your customers before launching.

Use heat mapping and dial testing to create messaging and communications that resonate.

Visual Emotion Exploratory

Collages create a visual narrative of the customer's emotional state and what led them to the decision to buy.

Collages can be used to tell a story, illustrate a point, or provide actionable data surrounding customers’ emotions regarding brands.

collages
collages

Visual Emotion Exploratory

Collages create a visual narrative of the customer's emotional state and what led them to the decision to buy.

Collages can be used to tell a story, illustrate a point, or provide actionable data surrounding customers’ emotions regarding brands.

concept curator and database

Concept Testing Products

The key to concept testing is creating an index of past concepts that can be compared as a way to understand each concept’s successes. Therefore, they are run the same way every time to compare metrics.

Communities allow for an easy way to run concept tests with the same test group used each time, making insights easier to find and compare concepts.

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